Shipping policy

At Branch & Bloom, we are committed to delivering our high-quality children's products to you in a timely and efficient manner. Our shipping policy is designed to provide you with clear and transparent information regarding our shipping processes and practices.

Shipping Options and Delivery Times

Standard Shipping: Orders are typically processed within 1-3 business days. Delivery takes approximately 3-7 business days after processing.

Expedited Shipping: For those needing their items sooner, we offer expedited shipping options. Orders with expedited shipping are prioritized and processed within 1 business day, with delivery expected within 2-3 business days after processing.

Please note that processing times are separate from shipping times and begin once your order is placed.

Shipping Costs

Customers are responsible for all shipping costs. These costs vary depending on the shipping method selected and the destination of the order.

Standard Shipping: standard shipping rates are based on the order's weight and the delivery destination. This rate will be clearly communicated at checkout.

Expedited Shipping: Expedited shipping rates are based on the order's weight and the delivery destination. The cost will be calculated and provided at the time of checkout.

Order Tracking

After your order has been shipped, we will send you a confirmation email that includes a tracking number. This number allows you to monitor the delivery status of your order directly.

Lost or Damaged Items

If your order is lost or damaged in transit, please contact our customer service team immediately at hello@branchandbloomkids.com. We are committed to resolving such issues swiftly, either by replacing the affected items or issuing a refund.